Troubleshooting

How can I reset my trading account password or ForexClub account password if I forgot it?

Modified on Tue, 2 Sep at 6:03 PM
Why do I receive ‘Invalid account’ or ‘No connection’ error?

Modified on Tue, 2 Sep at 6:04 PM
What should I do if I cannot log in to the trading platform?

Modified on Tue, 2 Sep at 6:04 PM
Why does my platform keep freezing?

Modified on Tue, 2 Sep at 6:05 PM
Why is the platform running slowly?

Modified on Tue, 2 Sep at 6:05 PM
What should I do if MetaTrader is running slowly?

Modified on Tue, 2 Sep at 6:06 PM
Why is my EA not executing any trades?

Modified on Tue, 2 Sep at 6:06 PM
What should I do if my EA Intelligent Trading System does not work properly?

Modified on Tue, 2 Sep at 6:06 PM
What does the ‘Market closed’ error mean?

Modified on Tue, 2 Sep at 6:10 PM
Why can't I see all financial instruments in the ‘Market Watch’ window?

Modified on Tue, 2 Sep at 6:10 PM