First, please make sure you have entered the correct login information. To find your account and server information, follow these simple steps:
Log in to your account.
Find the ‘Trader’s menu’.
In the 'Accounts' section click 'Accounts Overview'.
Find your account number and click ‘View’ to see all the account information, including the server name.
*The same path applies to mobile phone
If you face any difficulties with logging in, please contact Customer Support for further assistance.
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