What should I do if my account has been compromised?

If you're concerned that your account may have been compromised, please follow the next steps: 

1. Change your password: if you are still able to log in to your account or access your registered email address, please change your password immediately to ensure your account security. You can reset your password using your registered email address by clicking here.

2. Email address was compromised: if your registered email address was also stolen, please use another email address to send an email to [email protected] for further assistance.

3. Contact us: if you discover any suspicious transactions or withdrawal requests on your account, please notify us immediately so that we can take appropriate measures to protect your account.

We're always here to help you and keep your account safe.