How to reset the trading account password?

Modified on Tue, 3 Dec, 2024 at 9:03 PM

To change or reset your trading account password, please follow these steps:

  1. Log in to your ForexClub account
    Visit our website and log in to your account.

  2. Enter the ‘Trader’s menu’
    Once logged in, go to the Trader’s menu to manage your account settings.

  3. Click on 'Accounts Overview' in the 'Accounts' section
    In your Trader’s menu, find and click on the ‘Accounts’ section, then select ‘Accounts Overview’.

  4. Select ‘Change Password’
    In the accounts list, find the account number for which you would like to change the password and click the "Change" option.

  5. Check your email for PIN code
    The system will send an email containing a PIN code to your registered email address. Please check your Inbox and Spam folders.

  6. Enter new password
    Enter the new password in the corresponding field.

  7. Confirm new password
    Re-enter the new password to confirm it.

  8. Enter PIN code
    Enter the PIN code sent to your email address into the corresponding field.

  9. Click ‘Continue’
    After entering the correct PIN code, click ‘Continue’ to complete the password change or reset process.

  10. Check the confirmation email
    Once the process is completed, you will receive a confirmation email notifying you that your password has been successfully changed.

If you have any additional questions or need assistance, please feel free to contact our Customer Support and we will be happy to assist you.

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