QaA (Metatrader terminals)

Where can I download the ForexClub trading platform? How can I download it?

To download the ForexClub trading platform, log in to your ForexClub account and click the left Trader’s menu → Downloads → Download according to device requirements.

If you face any difficulties during the process, you can contact our Customer Support for further assistance.

Can I log in to my trading account from different computers at the same time?

You can operate the same trading account on different devices at the same time.

If your internet connection is smooth, trading operations will be displayed synchronously in the positions and trading history of all logged-in devices.

Please note that transaction logs will be recorded independently according to the operations of each device and will not be displayed on all logged-in devices at the same time.

What is the default time zone in MT4? Can it be changed?

The default time setting of the MT4 platform is based on Eastern European time, which is GMT+2 (winter time) or GMT+3 (summer time). This time zone is set by default and cannot be changed in the terminal settings.

How to change the timezone in MetaTrader?

The time in the MT4 platform is set based on the trading server's time and cannot be changed directly.

Does MetaTrader support EA or other Intelligent Trading Systems?

Yes, MT4 platform supports EA (Expert Advisor) and other Intelligent Trading Systems. These features enable traders to automate trading strategies, conduct market analysis and manage orders, thereby improving trading efficiency and accuracy.

Can indicators and EAs be installed within the mobile app?

Expert Advisors cannot be installed to the mobile MT4 trading application.

What should I do if I get a ‘404 error’?

If you face a ‘404 error’, it means that the page you are trying to access cannot be found. Please check that the URL you entered is correct and try again.

If the problem persists, please feel free to contact us through the online chat on the website or send an email to cs@help.forexclub.org for further assistance. We will do our best to help you as soon as possible.

Why does MetaTrader show the ‘Trading Context is busy’ message?

If you see a ‘Trading Context is busy’ message while trading in MetaTrader 4, it usually means that the platform is processing multiple orders at the same time. To resolve this issue, you can try closing and reloading the MetaTrader 4 software. As a rule, this action helps to resolve the temporary error and restore normal performance of the platform.

What are the server addresses for demo and real accounts?

The server addresses of demo accounts and real accounts can be found in the section ‘Account Overview’ within the main account. To find the relevant server address for the desired account please go to Trader’s menu → Accounts → Accounts Overview.

Why am I getting an ‘Authorization failed’ error in the MT4 mobile app?

This may happen if you try to connect to an incorrect server. Please select the correct server from the list when connecting to your trading account in the mobile application.