If I lost my email address, can I use someone else's email address to send account or withdrawal information?

If you are unable to log into your email, please contact our Customer Support as soon as possible and explain your difficulty in detail. We will do our best to assist you in finding a solution. 

Please note that for security and privacy reasons, you cannot use someone else's email to submit account or withdrawal information. Therefore, restoring access to your registered email is the key to solving this issue. 

We are always here to help!