To change or reset your Investor Password, please follow the steps below:
Log in to your ForexClub account
Visit our website and log in to your account.Find the ‘Trader’s menu’
After logging in, go to the ‘Trader’s menu’ to manage your account settings.Choose 'Accounts Overview' in the 'Accounts' section
In your ‘Trader’s menu’, find the ‘Accounts’ section and select ‘Accounts Overview’.Select 'Change' Password option
On the ‘Accounts Overview’ page, click on the account number for which you want to change the Investor Password and find the line ‘Investor Password’. Click the ‘Change’ button.Check your email for a PIN code
The system will send an email containing a PIN code to your registered email address. Please check your Inbox and Spam folders.Enter new password
Enter a new password you would like to be set in the corresponding field.Check new password
Check and re-enter the new password in the corresponding field to confirm its accuracy.Enter PIN code
Enter the PIN code sent to your email address into the corresponding field.Click ‘Continue’
After entering the PIN code, click ‘Continue’ to complete the password change or reset process.Check the confirmation email
Once the procedure is completed, you will receive a confirmation email notifying that your Investor Password has been successfully changed.
In case of any additional questions please feel free to contact our Customer Support team and we will be happy to assist you.
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