Can the same person open two trading accounts with two email addresses? Can funds be transferred between the two accounts?
The same person can open two trading accounts using two different email addresses. However, funds cannot be transferred between the two accounts, nor can funds be transferred internally.
Can all my accounts be on the same server?
According to the platform rules, different accounts cannot belong to the same server.
Can I change the default currency of my account?
Currently the platform supports only USD as the default account currency. In case of any changes of the platform rules or conditions, you will receive a notification via email.
How do I modify/update my personal information in the account?
A personal account information is always verified based on the supporting documents a client submitted during account opening, so this data cannot be changed after the account is created. You can only change your password, email and platform language.
If you need to modify/update other personal information, please contact us for further assistance.
Where can I view the account and server information?
You can view your account and server information by following few simple steps:
Log in to your ForexClub account.
Go to the ‘Trader’s menu’.
Click the 'Accounts Overview' in the 'Accounts' section.
Find and click on the desired account number. There you can view the detailed information of the account, including the server name.
In case of any questions, please feel free to contact our Customer Support team.
What information do I need to provide to register and open a ForexClub account?
All you need to open a ForexClub account is a proof of identity. To verify your account, you will need to provide a photo of any official ID, such as ID card, passport (valid for at least six months) or driver's license. The submitted document must be valid and clearly show your name, document expiration date, date of birth, address (or tax ID number) and signature.
Simply click here to complete the registration, upload the required document to open a trading account and start your journey with ForexClub.
If I already have a verified trading account, do I need to upload any documents for verification again when opening a new trading account?
Yes, if you already have a verified trading account, you do need to re-upload required documents for verification when opening a new trading account. In case of any questions, please feel free to contact Customer Support and we will be happy to provide you with all necessary information and assistance.
If I have already verified my personal information and my trading account has been closed, do I need to verify my personal information again to open another account?
Yes, if your personal information has been verified and your trading account has been closed, you still need to verify your personal information again to open a new account.
If I have already verified my personal information and my trading account has been closed, do I need to verify my personal information again to open another account?
-Yes, if your personal information has been verified and your trading account has been closed, you still need to verify your personal information again to open a new account.
If I already have a verified trading account, do I need to upload any documents for verification again when opening a new trading account?
-Yes, if you already have a verified trading account, you do need to re-upload required documents for verification when opening a new trading account. In case of any questions, please feel free to contact Customer Support and we will be happy to provide you with all necessary information and assistance.
What information do I need to provide to register and open a ForexClub account?
-All you need to open a ForexClub account is a proof of identity. To verify your account, you will need to provide a photo of any official ID, such as ID card, passport (valid for at least six months) or driver's license. The submitted document must be valid and clearly show your name, document expiration date, date of birth, address (or tax ID number) and signature.
Simply click here to complete the registration, upload the required document to open a trading account and start your journey with ForexClub.
Where can I view the account and server information?
You can view your account and server information by following few simple steps:
Log in to your ForexClub account.
Go to the ‘Trader’s menu’.
Click the 'Accounts Overview' in the 'Accounts' section.
Find and click on the desired account number. There you can view the detailed information of the account, including the server name.
In case of any questions, please feel free to contact our Customer Support team.
How do I modify/update my personal information in the account?
- A personal account information is always verified based on the supporting documents a client submitted during account opening, so this data cannot be changed after the account is created. You can only change your password, email and platform language.
If you need to modify/update other personal information, please contact us for further assistance.
Can I change the default currency of my account?
-Currently the platform supports only USD as the default account currency. In case of any changes of the platform rules or conditions, you will receive a notification via email.
Can all my accounts be on the same server?
-According to the platform rules, different accounts cannot belong to the same server.
Can the same person open two trading accounts with two email addresses? Can funds be transferred between the two accounts?
-The same person can open two trading accounts using two different email addresses. However, funds cannot be transferred between the two accounts, nor can funds be transferred internally.
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